Help Center
Reviews
Read guest reviews (shown on Koja) and reply to them.
Step by step
- 1
Open “Reviews” from the sidebar.
- 2
Browse the guest reviews that appear on your Koja profile.
- 3
Check each review’s rating and text to understand real customer feedback.
- 4
Press “Reply” to write a public response (reply is available from the Starter plan up).
- 5
Your reply shows next to the review on your public Koja profile.
Tips
- A polite reply to a negative review builds trust with new customers on Koja.
Need help?
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