Help Center

Point of Sale (POS)

Take table, counter, or takeaway orders, fire them to the kitchen, and settle — all on one screen.

Step by step

  1. 1

    Open “POS” from the sidebar. If you see “No open shift”, open the day’s drawer first from “Close Shift”.

  2. 2

    Pick the order type: tap a table, or choose “Counter” / “Takeaway”.

  3. 3

    Pick a category from the side rail and tap items to add them to the ticket (left column); adjust quantity with + and −.

  4. 4

    Add an item note (e.g. “no sugar”) or a per-line discount if needed.

  5. 5

    Press “Send to kitchen” so the order shows on the KDS screen and prints to the kitchen printer.

  6. 6

    Press “Pay” to settle; choose a method: cash, card terminal, store credit, or split across methods.

  7. 7

    Enter a coupon code if you have one, and apply loyalty points if the customer is on file.

  8. 8

    To fix a closed ticket, use “Document correction” so a correcting entry is logged instead of deleting it.

Tips

  • Payment is disabled with no open shift — this guarantees the drawer can always be reconciled.
  • Split billing lets you settle part in cash and part on the card terminal.

Need help?

Our support team is ready. Reach us through the dashboard or by email.