Help Center

Notifications & Sound

Real-time order & waiter-call alerts with sound, a Windows popup, and a tab counter — one click jumps you to the right page.

Step by step

  1. 1

    Every new guest order or waiter call appears at once on the bell in the top bar (with an unread count), as a small toast, and with a sound.

  2. 2

    To configure, open “Settings → Notifications & sound”.

  3. 3

    Sound: turn it on/off, pick a chime from several options, set the volume, and press “Preview” to hear it.

  4. 4

    Desktop notifications: press “Enable” and approve the browser prompt — a Windows popup then appears even when the panel is in another tab or minimized.

  5. 5

    Tab counter: the number of unread notifications shows on the browser tab title and the favicon.

  6. 6

    Click any notification (on the bell, the toast’s “View” button, or the desktop popup) to jump straight to the related page: new order → Kitchen/POS, waiter call → Tables.

  7. 7

    Use “Send a test notification” in settings to check the sound and popup.

Tips

  • These preferences are saved per device/browser — each tablet or computer has its own sound and alerts.
  • A notification only opens a page your role can access; e.g. a cashier sees a new order in POS.

Need help?

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